Last Updated: 02/02/2026
At PLANTFORIA, your trust matters. We respect your privacy and only collect what’s necessary to operate our business and improve your experience. We never sell your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from plantforia.com (the “Site”).
1. Information We Collect
A. Personal Information You Provide
When you interact with our Site, we may collect:
- Name
- Email address
- Shipping and billing address
- Payment details (processed securely by third-party providers; we do not store full payment information)
- Order history
- Communications you send us (emails, contact forms, waitlists)
B. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Referring URLs
This information helps us understand how our Site is used and improve performance.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about purchases, updates, or customer support
- Send emails related to launches, waitlists, or marketing (you can unsubscribe anytime)
- Improve our website, products, and customer experience
- Detect fraud and protect our business
- Comply with legal obligations
3. Sharing Your Information
We share personal information only as necessary to operate our business, including with:
- E-commerce & hosting platforms
- Payment processors (e.g., Stripe, PayPal)
- Email and marketing services
- Shipping and fulfillment partners
- Analytics and advertising partners
These partners are required to protect your information and use it only for authorized purposes. We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyze traffic and site usage
- Support advertising and retargeting
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
5. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, contact us.
6. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect and how it’s used
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information
PLANTFORIA does not sell personal information. You may submit a request by emailing us. We will verify your request before responding.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
PLANTFORIA does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us.